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(Full-time) Director of Information Services and Reporting
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Position Number: 4765906
Location: Redding, CA
Position Type: Computer and Information Technology

Description of Basic Functions and Responsibilities

OVERVIEW
The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding, population 90,000. The area is characterized by excellent schools with high graduation rates, low traffic, and low housing prices (Zillow average $393,000 vs. California state average of $770,000).

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Administrator positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our administrators manage a wide range of programs and lead faculty and staff in engaging our diverse employee and student populations, facilitating equitable outcomes for all through the management of our various employment and academic programs. As an administrator at Shasta College, you will join a vibrant community of professionals working collaboratively to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career at Shasta College offers a highly rewarding and enriching employment experience.

DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES
To organize, direct, coordinate, and supervise the District's information services function and develop and implement programs and systems to meet user needs and requirements. This position will also oversee the implementation and use of the District's Enterprise Resource Planning (ERP) solution (Ellucian Colleague), web registration, information services, reporting services, and e-commerce activities.

Employees in this classification receive minimal supervision within a broad framework of policies and procedures. Employees in this classification direct, coordinate, supervise, and formally evaluate the work of others. This job class exercises responsibility for the successful provision and supervision of information technology services for the District, which requires specialized knowledge in the areas of information technology systems, operations, and programming. This job class functions at a full supervisory level of classification, is overtime exempt, and is not eligible for longevity benefits.

CLASSIFICATION: Range 30 on the Administrative Confidential Salary Schedule, 40 hours per week, 12 months per year. Work assignment hours are 8:00 a.m. - 5:00p.m., Monday through Friday.

SUPERVISOR: Director of Information Technology or designee

BENEFITS: Holiday, vacation and sick time will be provided. Our competitive benefits package includes medical, dental, and vision insurance provided at a share of cost on a pretax basis and an employee assistance program (EAP). This is a Classified Administrator position with a default CalPERS retirement.

Employees have the option to contribute to:

Health Savings Account (HSA)
403(b) and 457 Retirement Plans
Section 125 Plan including Flexible Spending Accounts (FSA) and Dependent Day Care Accounts

In addition, employees have the option to purchase:

Disability Income Insurance
Cancer Insurance
Life Insurance
Accident Only Insurance
Critical Illness Insurance

For more information regarding Employment and Benefit Policies, please view the Administrative Agreement - Appendix A.

Typical Duties, Knowledge and Ability
Examples of typical duties are descriptive and not restrictive in nature.

Organizes, directs, coordinates, and supervises the daily operations and activities of the District's administrative computing department and configuration and implementation activities with regard to the District ERP (Ellucian - Colleague) and related applications.
Analyzes existing programs and makes necessary program coding modifications; assists or leads in analyzing new releases of ERP applications and tools and evaluating the impact of custom modifications.
Assists in developing, writing, and updating computer programs and applications. Identifies programming problems and develops effective solutions.
Researches and analyzes federal, state, and local requirements, policies, and procedures to design and implement software solutions for District needs.
Identifies details of analysis studies; determines and locates sources for collecting data and information.
Provides complex technical leadership to the Information Services department and the District.
Develops and communicates future direction of systems including cost benefit analysis.
Performs project leader responsibilities; monitors and coordinates activities of the project; constructs time and cost estimates; provides project reports, updates, and recommendations.
Monitor and track project milestones and deliverables.
Confer with project personnel to identify and resolve issues.
Coordinates the maintenance and configuration of software and systems with appropriate parties.
Coordinates training sessions for system users.
Operates a variety of computers and related equipment including servers, printers, tape and disk drives, and network related equipment.
Keeps abreast of technical developments and information system trends; anticipates changing needs by self-study and participation in courses, seminars, and conferences.
Assesses workload implications and feasibility of new system requirements; analyzes existing systems performance in relation to specified requirements to ensure proper integration of new programs.
Plays a key role in the evaluation of change requests to ensure proper integration within existing ERP systems.
Reviews, redesigns, or modifies existing systems to improve effectiveness and efficiency.
Communicates with District users and Information Technology staff to ensure information needs are being met.
Serves as a resource person to the District with users, vendors, and other community college consortia members.
Attends various meetings, conferences, and seminars related to information systems, and serves on various District committees as a resource person.
Supervises other staff as needed.
Performs other related duties similar to the above in scope and function as required.

Knowledge of:

Principles, procedures, practices, and terminology related to the District's ERP system (Ellucian Colleague) and other information system operations in online and interactive modes,including, but not limited to, Microsoft Systems Server operations and maintenance, Unidata, and SQL.
Principles, concepts, practices, terminology of operating systems, client/server architectures, and related services.
Techniques and practices of computer programming, database management, and software support.
Principles, techniques, and tools for effective and efficient troubleshooting and performance monitoring.
Emergency and disaster preparedness and response for information and communication systems.
Web development tools such as DreamWeaver, Internet browsers, electronic mail, and FTP software.
Database management skills for related Business Systems, including Microsoft Access, SQL, and flat file systems.
Computer languages as specified.
Principles of project management, managing budgets, developing schedules, determining project scope, setting objectives, determining staffing needs.
Customer and personal service principles, assessing needs, meeting quality standards, and evaluating service delivery.
Administration and management methods and techniques, knowledge of principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources.

Ability to:

Organize, prioritize, and track tasks, requests, and projects effectively using appropriate charts, project management, and database tools.
Analyze complex information technology and programming procedures and develop logical conclusions.
Develop, write, test, debug, and modify information technology programs.
Translate program statements into computer language or from one language to another.
Instruct, write, and listen effectively; correctly interpret and resolve complex problems.
Meet timelines by working productively and efficiently with minimal oversight.
Keep accurate and complete records, and system documentation for areas of responsibilities.
Review, analyze, and summarize reports orally, in writing, and electronically.
Maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
Supervise, direct, and formally evaluate the work of assigned staff.
Communicate effectively in both oral and written forms.
Establish and maintain effective work relationships with those contacted in the performance of required duties, including those from diverse academic, socio-economic, cultural, ethnic, and ability backgrounds.
Work evenings and weekends as needed to accomplish essential functions.

Experience/Education
Education/Experience Required:

Combination of training, education, and experience equivalent to a bachelor's degree, with major coursework in computer information systems and database technologies or related areas.
Minimum of three (3) years professional and supervisory experience directly related to developing or supporting an integrated database Enterprise Resource Management System; progressively responsible experience in an information technology or administrative role.
Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students and staff.

Additional Information

To be considered a candidate for an Administrative position, the applicant must submit ALL of the following materials:

Online Application with the following materials attached:
Cover letter addressing criteria listed in the position announcement
Current resume and/or placement file
College transcripts (unofficial will be accepted at the time of application)

Attention Applicants:

After application has been submitted, all application materials will be screened.
Internal candidates must also submit all required materials to be considered.
Candidate evaluations will not be considered.
Reference letters from any member of the Hiring Committee or Board Members will not be considered.
Interviews will be by invitation only.
Interviews may be by Zoom.
The District does not reimburse for new hire moving expenses.

New Administrative Appointments will be placed at the step 1 on the Administrative Salary Schedule and will graduate to the next step on July 1st of the following year if they have rendered 6 months of satisfactory service, with subsequent steps annually thereafter to a maximum fifth step.

Salary placement would only be negotiable if the candidate held the same position with another community college and step 2 or 3 would be the maximum considered depending on the number of years of service.
The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.