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Senior Program Director of Immersions
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Position Number: 5714533
Location: Santa Clara, CA
Position Type: International Programs

Senior Program Director of Immersions

Position Title:
Senior Program Director of Immersions

Position Type:
Regular

Hiring Range:

$81,850- $91,800 annually; Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:
Annual
Priority review of applications that are submitted before January 13, 2025

A.POSITION PURPOSE

The Senior Program Director of Immersions (SPDI) oversees the Ignatian Center's immersion programs and manages the Immersions Team in collaboration with the Associate Director of Community Engaged Student Learning (AD-CESL). The Ignatian Center Immersions are grounded in the Center's Jesuit, Catholic educational tradition, emphasizing opportunities for student academic, emotional, social and spiritual growth and vocational discernment. For all immersions, the Program Director manages the logistical preparation of immersion trips and student leadership opportunities. The SPDI manages the assignment of individual immersion programs to the SPDI, Immersions Program Directors, and in some cases other Division and SCU staff. For those immersions for which the SPDI is the primary leader, the SPDI directs all key components (preparation, content, logistics, risk management, student leadership, travel, and follow up). For those immersions for which the SPDI is not the primary leader, the SPDI ensures all key components are successfully and effectively executed. The position will include periodic accompaniment on immersion programs and support of fellowship programs. This is a full-time position reporting to the Associate Director of CESL of the Ignatian Center for Jesuit Education as part of the Division of Mission and Ministry.

B.ESSENTIAL DUTIES AND RESPONSIBILITIES

1.Provide strategic leadership of the Immersions Team

Manage the Immersions Team, two Program Directors and Graduate Assistants(s)
Manage the immersion leadership assignment process, determining the primary staff leader for each immersion based on needs, experience, workload, etc.
Manage the immersions budget, including expenses, student fees, and scholarships
In collaboration with the Director and Associate Director of CESL deepen and nurture key immersion partnerships
Manages the program's travel approval process according to university policy
Ensure execution of marketing efforts for student recruitment
Administer assessment tools in support of program learning goals and objectives

2. Oversee assigned immersion programs

The SPD strategically assigns immersion programs to the Program Directors for management and oversight. Immersions staff share responsibility on any given immersion cycle in key areas: accompaniment, logistics, formation, and immersion coordinator supervision.

Manage full oversight of 2-3 immersions per year serving as the sole staff member and decision-maker leading the group (including directing all aspects of formation and follow up for these specific immersions)
Exercise sound judgment and strategic planning for program preparation and execution
Oversee all logistical components for 2-3 immersions per cycle (oversee all logistical planning, including pre-trip decision-making, communication with host organization, students, student leader, and staff companion)
Direct formation process for full student participant cohort for given immersion cycle (Manage all logistical planning for immersion preparation meetings, events, and retreats)
Provide accompaniment, mentorship, support, and care for immersion participants, including vocational and spiritual conversations.
Supervise Student Assistants in key areas of formation and logistics. Serve as primary supervisor of undergraduate student leaders for all assigned programs

3.Oversee all aspects of local plunges

Ensure full oversight of local daylong and overnight plunges
Ensure successful execution of preparation meetings and quality communication with pertinent community partners pre- and post-plunge
Oversee all logistical components, including pre-trip decision making, communication with host organization, students, student leader, and staff leader
Ensure management of travel and lodging
Ensure mentorship of urban plunge student coordinators
Ensure recruitment of participants and target student groups

4.Coordinate Student Formation for all Immersion Programs and support Fellowship Program

Oversee the recruitment, supervision, training, and mentoring of student immersion coordinators
Plan and facilitate student coordinator meetings and various meetings and events for immersion teams (i.e. Kick-Off, Welcome Back, Formation Nights, retreats)
Direct student coordinators in pre- and post-immersion training, including the identification of academic, theological, and spiritual resources and support for post-immersion student engagement
Prepare immersion coordinators to lead their immersion teams effectively, engage key formational/preparational topics, and guide reflection in team meetings, participant meetings, and retreats
Support the recruitment, placement, and formation of participants in Fellowships

5.Provide logistical oversight of immersion and fellowship programs

Execute all operational aspects of a robust immersion program, including: host organization communication, host reservations, payments, transportation logistics (airline and other), etc.
Manage purchasing and organization of supplies for immersion programs
Coordinate and communicate risk management and emergency contact information with various campus partners and key stakeholders
Serve as primary emergency point of contact for all active immersions, providing decision-making for emergencies, risk management, and leader consultations
Serve as first responder to health and safety incidents that occur while on immersion.
Maintain timely communication and update the ICJE primary on call emergency contact. Enact emergency response plans as needed and agreed upon
In collaboration with the CESL team, provide operational, administrative and risk management support for the Fellowship Program
Assure the successful recruitment and selection of student participants through thorough publicity, including digital designs, campus posting, managing classroom visits, and other activities as needed to ensure recruitment goals are achieved
Manage ICJE Student Assistant support for CESL programs
Coordinate management of immersion assessment data for individual trips and the immersion program as a whole in collaboration with the CESL team.
In collaboration with AD CESL and the Director of Communications and Marketing, support marketing and communications efforts for immersions and fellowships
In collaboration with the Director and the Associate Director of CESL, support the various fundraising efforts connected to the immersions program

6.Develop program offerings to support the future growth and development of the Immersion and Fellowship programs grounded in the Ignatian Tradition

Develop opportunities for student leadership, formation, and mentorship
Create opportunities for the development of faculty and staff involved in Ignatian Center programs
Explore and establish new partnerships for immersion and fellowship programs based on strategic priorities set by Director and Associate Director of CESL

7. Collaborate with broader work of ICJE and the Division of Mission and Ministry and complete other duties as assigned by the Associate Director and Director of CESL.

Supports and participates in, as possible, attends Ignatian Center and Division events as articulated by leadership
Contribute to discussions, activities and other events appropriate to Division staff.

C. PROVIDES WORK DIRECTION

Directly supervise the two Program Directors for Immersion (full-time staff).
Supervise of the Graduate Assistants and Immersion Coordinators
Oversee administrative support of the Ignatian Center's student assistants.

D. GENERAL GUIDELINES

1. Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices

2. Maintains contact with customers and solicits feedback for improved service

3. Maximizes productivity through use of appropriate tools; planned training and performance initiatives

4. Researches and develops resources that create timely and efficient workflow

5. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational function

6. Prepares and submits reports as requested and required

E. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

1. Knowledge

Knowledge of and familiarity with Jesuit, Catholic mission and values
Knowledge of and familiarity/experience with domestic and international student immersion experiences
Understanding of community-engaged learning in higher education preferred

2. Skills

Demonstrated capacity to manage full time staff and provide work direction
Demonstrated outstanding organizational and project management skills and data management acuity required
Excellent communication skills
Demonstrated knowledge of MS Office, Excel, PowerPoint, GoogleDocs required

3. Abilities

Demonstrated ability and desire to mentor undergraduate students
Ability and availability to work nontraditional hours, including evenings and weekends and to travel for immersions
Ability to meet deadlines, work autonomously and in a team environment
Ability to think strategically while balancing attention to detail and handling competing demands
Ability to take initiative and anticipate needs
Ability to maintain confidentiality and to communicate with a high level of sensitivity and tact
Demonstrated ability to cultivate collaborative relationships with internal and external stakeholders
Ability to oversee marketing, communication, and event planning
Demonstrated commitment to equity and respect in the workplace, intercultural awareness, and the ability to manage difficult and contentious situations

4. Education

Bachelor's degree required; Master's degree preferred

5.Years of Experience

5-6+ years working with students in a professional capacity required.
5-6+ years working in higher education preferred
Demonstrated experience managing people and teams preferred

Other

Valid U.S. Driver's License required
High-intermediate Spanish preferred

F. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

Considerable time is spent at a desk using a computer terminal
May be required to travel to other buildings on the campus
May be required to attend domestic and international immersions
May be required to drive groups while on immersions

G. WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment
Mostly indoor office environment with windows
Offices with frequent interruptions
Travel for periods of 1-2 weeks for immersions 3-4 times a year

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Information about Section 504 and the ADA Coordinator can be found at https://www.scu.edu/oae/, (408) 554-4109, oae@scu.edu. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Senior-Program-Director-of-Immersions_R5069-1