Job Details

Director, Event and Venue Management Operations
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Position Number: 5782850
Location: Kennesaw, GA
Position Type: Business - Management

Director, Event and Venue Management Operations

Job ID: 278607
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Do you want to cultivate an inclusive environment that encourages free expression and civil discourse? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Responsible for facilities management for the Department of Event and Venue Management across both campuses and the KSU Sports and Entertainment Park. The Director of Operations will deliver clean, safe, and efficient facilities for our employees, user groups and patrons. The Director will manage programs and projects within the constraints of budget, schedule and scope. Directs strategic planning and daily operations of programs, services and/or activities within Campus Operations. Has responsibility for personnel, budget, and allocation of resources. Will be a key decision maker for the department. Assists the Executive Director to provide strategic leadership and direction for EVM.

Responsibilities

KEY RESPONSIBILITIES:
1. Responsible for overseeing grounds, event conversion and facility operations for the Department of Event and Venue Management.
2. Oversees building operations, maintenance and repairs, including HVAC, irrigation, electrical and plumbing. Works with other departments on campus to ensure all MEP systems are well maintained.
3. Assists in operations and capital budget development related to venues managed by EVM
4. Prepares, implements, and manages a five (5) year major maintenance plan for capital improvements.
5. Develops and implements standard operating procedures to ensure efficient and effective facility management.
6. Assists Planning, Design and Construction division with management and coordination of projects, including oversight of contractors.
7. Attends meetings and prepares project status reports
8. Provides quotes for one-time funding for projects related to repairs and maintenance
9. Collaborates with department leaders to optimize venue utilization
10. Responsible for hiring, performance management, maintaining appropriate staffing levels, and scheduling student workforce
11. Coordinates with clients, vendors, KSU departments, staff and the general public to produce successful events
12. Establishes cleanliness standards and guidelines for the front and back of house operations, and building exterior, to ensure processes and cleaning schedules are in place.
13. Leads and schedules annual testing of building systems to comply with all rules and regulations.
14. Serves as the venue operations point-of-contact on events days
15. Coordinates and oversees staff safety training

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education

Other Required Qualifications
Current, valid and unrestricted driver's license

Required Experience
Eight (8) years of related experience with some supervisory experience

Preferred Qualifications

Additional Preferred Qualifications
Membership and/or service record with International Association for Venue Managers (IAVM) CPR/First Aid
Forklift certified
Certified Venue Professional (CVP)
Certified Crowd Manager and experience with crowd management, specifically in concert, festival or athletic venues

Preferred Educational Qualifications
Advanced degree from an accredited institution of higher education

Preferred Experience
Prior experience working with college students in a university setting

Knowledge, Skills, & Abilities

ABILITIES
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Ability to work under pressure

KNOWLEDGE
Comprehensive knowledge of facilities management, project management and OSHA regulations

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Background Check

Standard Enhanced
Education
DMV
Credit Check

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=278607&PostingSeq=1