Job Details

(Full-time) Executive Director of Information Services and Technology
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Position Number: 5791735
Location: Redding, CA
Position Type: Computer and Information Technology

Description of Basic Functions and Responsibilities

OVERVIEW
The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding, population 90,000. The area is characterized by excellent schools with high graduation rates, low traffic, and low housing prices (Zillow average 393,000 vs. California state average of 770,000).

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Administrator positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our administrators manage a wide range of programs and lead faculty and staff in engaging our diverse employee and student populations, facilitating equitable outcomes for all through the management of our various employment and academic programs. As an administrator at Shasta College, you will join a vibrant community of professionals working collaboratively to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career at Shasta College offers a highly rewarding and enriching employment experience.

DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES
The Executive Director of Information Services and Technology collaborates with campus members to lead the District's Information Systems and Technology Support Department. They set long-term goals, policies, and procedures, and oversee technology initiatives that support the District's mission. The Executive Director ensures the department runs smoothly and effectively, keeping an eye on new technologies and trends to improve the District's operations. They build strong relationships with faculty, academic deans, administrators, staff, students, and community stakeholders. The Executive Director is responsible for hiring, training, scheduling, supervising, and evaluating staff, including managers and supervisors. They also manage the department's budget, ensuring resources are allocated efficiently. Additionally, the Executive Director develops and implements strategies to enhance the department's services and support. They ensure compliance with relevant laws, regulations, policies, and procedures. This role operates within a framework of laws, regulations, policies, and procedures and is an administrative, overtime-exempt position.

CLASSIFICATION: Range 50 on the Administrative Confidential Salary Schedule, 40 hours per week, 12 months per year. Work assignment hours are 8:00 a.m. - 5:00p.m., Monday through Friday. This is a classified administrator position with a default CalPERS retirement.

SUPERVISOR: Assistant Superintendent/Vice President of Administrative Services or designee
*Position Description is pending Board of Trustees approval on November 13, 2024

Typical Duties, Knowledge and Ability

Essential Functions:

Plans, directs, coordinates, implements, supervises, promotes, and administers the District-wide infrastructure of information service and technology applications in support of all district functions and to enhance the success of the District's diverse student communities.
Leads development, coordination, evaluation, revision, implementation, and support of District policies and procedures for the Department to accomplish established goals and priorities and successfully serve the needs of the District's diverse student communities.
Oversees development and administration of the Department's budgets and monitors expenditures.
Ensures department compliance with federal, state, and local regulations and District policies and procedures.
Leads short and long-term strategic planning for the Department including assessing current operational status, internal strengths and weaknesses, and external threats and opportunities and developing and proposing action plans for improvements.
Directs and supervises the work of others; reviews, approves, and conducts performance appraisals; directs and participates in the selection, training, and development of staff; administers employment contracts; orients and informs staff of District policies and departmental operating procedures.
Plans, organizes, evaluates, and revises the Department's policies and procedures and ensures District data reporting is accurate and timely.
Works collaboratively and cooperatively with District faculty, staff and administrators in a variety of operational contexts to understand network/computing infrastructure and technology service needs.
Supports diverse student communities to enhance their learning experience through appropriate and effective technology solutions regardless of physical location.
Reviews any technology contracts prior to final approval. Recommends edits and updates as needed.
Assesses Technology Project Requests and makes recommendations working collaboratively.
Supports third party consulting projects and approves any third party access granted.
Submits annual area planning initiatives in support of the Districts Educational Master Plan and Strategic Plan.
Reviews, plans and directs work in Software Applications, Reporting, Programming, Customer Service, Cybersecurity, Network Infrastructure (On Premise and Cloud), Technology Equipment and Hardware, Technology Purchasing, Asset Inventory, Project Management, and Staff Development.
Creates and maintains an Technology incident response and disaster recovery plan. Trains staff and shares as appropriate.
Establishes, leads, and models a "consumer-centric" approach to providing technology services to the District's diverse stakeholder communities and builds a culture of high value customer service.
Increases productivity, effectiveness, and equity by promoting a culture of continuous improvement, managing positive organizational change, and incorporating new technology solutions using assessment of best practices and feedback from internal users and external stakeholders.
Researches, obtains, and maintains grants and other funding sources for technology systems and services.
Leads, manages and supervises the entire Information Services and Technology Support department.
Reviews and stays up to date on the latest cybersecurity requirements and ensures the District remains in compliance.
Ensures the District complies with all federal and state compliance and legal obligations including but not limited to: FERPA, CCPA, HIPPA, PCI-DSS, NIST, GDPR, and GLBA
May be required to present Technology Updates at Board Meetings and other constituent committees, internal and external.
Leads ongoing staff development to maintain up-to-date technical expertise and attract, develop, and retain highly qualified and performing staff.
Serves on and participates in a variety of internal and external committees and organizations, at the local, regional, and state-wide levels. Represents the District at related state-wide policy meetings and conferences. Maintains active participation and membership on local and State-wide boards as a representative of the District.
Reviews other department's annual area plan initiatives, makes recommendations for changes and/or plans for support to implement.
Chair's the Technology Planning Committee and contributes to the Technology Strategic Plan.
Serves as the acting CISO for the District.
Communicates effectively with all stakeholders, to provide updates on hardware initiatives and updates.
Performs related duties similar to the above in scope and function as required.

Knowledge of:

Principles and practices of community college operations and programs.
Principles and practices of administration, leadership, and supervision, including planning, organizing, assigning and reviewing work, performance appraisals, discipline, and employee selection and development.
Current and emerging information technologies and delivery methods.
Applicable technology hardware, software, operating systems, applications, and user platforms.
Laws, codes, and regulations impacting technology implementation and support within a California community college.
Budget preparation and administration procedures.
Student and staff equity issues.
Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.

Ability to:

Maintain awareness and understanding of current and emerging technologies, including complex and rapidly evolving applications and program, capable of supporting the effective, efficient, and equitable operation of a community college.
Interpret, apply, and enforce laws, regulations, and guidelines related to operations and programs in assigned areas.
Establish and maintain cooperative and effective working relationships with others, including those from diverse academic, socioeconomic, cultural, ethnic, and ability backgrounds.
Analyze complex problems, identify potential solutions, evaluate alternatives, recommend effective courses of action, and take independent action for successful results.
Direct, supervise, and formally evaluate the work of managers, supervisors, and other staff members.
Facilitate organizational development and change through effective collaboration with diverse participants.
Prepare and present effective reports, recommendations, and correspondence.
Exercise tact, diplomacy, and good judgement in all stakeholder interactions.
Manage a diverse group of individuals in a fast-paced environment.
Communicate effectively, orally and in writing.
Work independently while receiving only strategic direction.

Experience/Education

Education Required:

A Bachelor's Degree in computer science, Management Information Systems, Engineering, Technology, Business Administration, Public Administration, Educational Administration and/or a combination of training, education and experience equivalent.

Experience Required:

Three years of progressively responsible experience in the administration and management of a program, department, or other professional business unit.
Two years of successful experience supervising, directing, and evaluating the work of direct report employees.
Demonstrated sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, as well as staff members and students with physical and/or learning disabilities.

Additional Information

To be considered a candidate for an Administrative position, the applicant must submit ALL of the following materials:

Online Application with the following materials attached:
Cover letter addressing criteria listed in the position announcement
Current resume and/or placement file
College transcripts (unofficial will be accepted at the time of application)

Attention Applicants:

After application has been submitted, all application materials will be screened.
Internal candidates must also submit all required materials to be considered.
Candidate evaluations will not be considered.
Reference letters from any member of the Hiring Committee or Board Members will not be considered.
Interviews will be by invitation only.
Interviews may be by Zoom.
The District does not reimburse for new hire moving expenses.

New Administrative Appointments will be placed at the step 1 on the Administrative Salary Schedule and will graduate to the next step on July 1st of the following year if they have rendered 5 months of satisfactory service, with subsequent steps annually thereafter to a maximum fifth step.

Salary placement would only be negotiable if the candidate held the same position with another community college and step 2 or 3 would be the maximum considered depending on the number of years of service.
The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.